When a contract is approaching its expiry date, clients who wish to maintain their position(s) must submit a rollover request through the Customer Service team at least two (2) days before expiration.
Once received, the Brokerage Department will review the request. If the account meets the applicable terms and conditions, including sufficient margin requirements, the rollover feature will be activated. The client must then complete the action directly within the platform to mark the position(s) for transfer to the next contract after expiration.
If the account does not meet the required terms and conditions, the client will be notified via e-mail.